Managing Conflict and Difficult People Course - Albany

The ideal course for coaches, officials and committee members who want to better manage conflict, and prevent it!

Sport and Recreation (WA), a division of the Department of Local Government, Sport and Cultural Industries in partnership with the City of Albany is delivering a brand new course for coaches, officials and committee members to develop skills to better manage conflict and difficult people. 

This is a fast-paced and interactive course valued at $150 and is offered FREE.

Conflict arises in sport in many ways; whether your selecting athletes, interpreting rules of the game or setting the strategic directions of the club. 

This course will investigate strategies to:

  • Identify conflict in its early stages before it erupts into crisis
  • Prevent conflict arising in the first place
  • Use verbal strategies and body language to diffuse conflict
  • Ask the one question that could stop conflict immediately
  • Dealing with conflict on social media.
Course offered as part of the State Government's Every Club program.