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How to undertake community consultation

The need for community consultation within sport and recreation facility planning has been widely documented in a number of publications.

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Working together coverIn essence, planning for and with the community provides greater opportunity for success in the operation and management phases. Involvement also leads to education and, in some respects, ownership.

The objectives of any community consultation may be to:

  • raise awareness about a particular issue, facility or service;
  • establish communication links with a wide range of people in the community;
  • encourage active participation in planning and management programs;
  • maintain mechanisms for community involvement beyond the initial planning phases

For a facility;

  • collect views, opinions and ideas;
  • foster community pride, support, and ‘ownership'; and,
  • build trust and confidence in relationships between an organisation and the community.

The Office of Citizen and Civics website Citizenscape has a range of publications to that provides information on citizenship-related organizations, activities, resources and projects including community consultation.

Working Together: Involving Community and Stakeholders in Decision-Making (2006) includes techniques and tools to help ensure that consultation processes are clear, fair and ultimately rewarding for all those involved.

 
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